If you feel that you have fallen victim to a financial fraud scheme, please contact Desert Energy Credit Union as soon as possible, by calling 520.745.6488.
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Fraud Alert: Counterfeit Check Scams
Desert Energy Credit Union wants you to know that counterfeit check scams are on the rise. If you receive any type of check (cashier, business or personal check, or money order) for an item you sold on the internet for more than the selling price, receive a check for a lottery you did not enter or were notified that you were selected to be a secret shopper – this is most likely a scam.
Most counterfeit checks are accompanied with a letter requesting you pay fees and other costs associated with obtaining your winnings or asking you to return the amount of the check that is over the purchase price of the articles you are selling. Some letters even request you to wire money.
Counterfeit checks are no good. Members who deposit counterfeit check(s) into their credit union accounts will be held responsible for any funds withdrawn against that check and additional fees may be applied.
If you feel that you have fallen victim to a financial fraud scheme, please contact DECU’s Operations Department as soon as possible, by calling 520.745.6488.
Credit Union National Association E-mail Fraud Alert
Credit Union National Association is aware of a number of emails that are circulating under the subject of Account De-activation or Account Status Alert. These e-mails ask that the member call a number in order to have their account reactivated. All of these e-mails are fraudulent and are an attempt to collect personal identification information. Please do not respond to these messages.
The Credit Union National Association is the trade association for credit unions in the US. CUNA does not maintain any type of customer/member financial information.
If you are a member and feel you have been a victim of this scam, please contact the Credit Union’s Operations Department immediately, call 520.745.6488.
Airline Ticket E-Mail Phishing Scam Alert
A new e-mail “phishing” scam seeks to plant malicious software on the computers of recipients who open an attachment purportedly related to the purchase of an airline ticket.
The fake e-mails use the names of various U.S. airlines including Northwest Airlines, Continental Airlines, Sun Country Airlines, US Airways, Allegiant Air, Delta Air Lines, Alaska Airlines, Midwest Airlines, and Hawaiian Airlines.
The e-mail messages urge recipients to confirm a ticket purchase they never ordered. The e-mail requires an entry by thanking recipients for buying the tickets using the “Buy flight ticket online” service offered by the airline. Giving fake details of the purchased ticket, it asks them to confirm the purchase by printing the invoice and the ticket after clicking on an attachment in the mail.
However, when unsuspecting recipients click on the e-mail, a malicious software program downloads onto their computers. This “malware” enables the fraudsters to gain confidential information such as credit card access codes, Social Security numbers, and net banking passwords by allowing them remote access to the computers..
Airlines say there are a couple of things inside the mail that should warn people of the scam. The e-mails contain mistakes in spelling and grammar, and the formats in which the itineraries are presented are different than those used by the airlines.
Please be aware that these e-mails are not coming from the airline. If the format does not look familiar to you, and you have not recently purchased a ticket, do not open the attachment. Delete the e-mail right away. If you are a member and feel you have been a victim of this scam, please contact the Credit Union’s Operations Department immediately, call 520.745.6488.
Telephone Scam Alert
We have been made aware of a telephone scam that recently targeted Credit Unions and is circulating throughout the country. Targeted Credit Union members are receiving an automated message claiming that their Credit Union has frozen their debit card and instructing them to call an 800 number to reactivate the card. When the member calls the number, they are prompted to dial in their card number, expiration date and PIN number.
Please do not call the phone number provided or provide any specific member information to this request. If you are a member and feel you have been a victim of this scam, please contact the Credit Union’s Operations Department immediately, call 520.745.6488.
